Power House Courier
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📋 Terms of Service

Terms of Service

Last updated: November 2025. By using Power House Courier services, you agree to these terms.

1. Services

Power House Courier provides critical logistics services including same-day courier, AoG aviation, organ & tissue transport, cord blood, legal, medical/biomedical, NFO, on-board courier, nationwide trucking, and casket transport. All services subject to availability, equipment, and legal restrictions on the cargo type.

2. Quotes & Orders

Quotes are estimates based on information provided. Final price may vary if cargo, route, or service tier changes. Orders are confirmed when accepted by our dispatcher. Cancellations require notice — fees may apply for cancelled rush or NFO bookings already in progress.

3. Delivery Guarantee

We guarantee delivery per the service tier booked (Rush 2hr, Standard 4hr, etc.). If we accept a court-cutoff or AoG run and fail to make the deadline due to PHC fault, the run is on us. Force-majeure events (severe weather, airport closures, accidents) may delay delivery and are not covered by guarantee.

4. Liability & Insurance

PHC is bonded and insured. Standard cargo coverage applies to all shipments. For high-value cargo (above standard coverage limits), declared-value coverage is available — please inform our dispatcher at booking and request the declared-value rider.

5. Prohibited & Restricted Cargo

We do not carry: illegal substances; weapons (except properly licensed and declared); cash above standard limits; or any cargo prohibited by federal/state law or air carrier rules. Hazmat is accepted only with proper paperwork and on hazmat-endorsed routes.

6. Payment

Payment terms depend on account type. One-time orders are typically paid at booking. B2B accounts receive consolidated monthly invoices on Net 15 or Net 30 terms. Late payment may incur fees per the B2B agreement.

7. Confidentiality & HIPAA

For medical deliveries, we operate as a HIPAA Business Associate. BAAs available on request. For legal work, NDAs are signed at firm and/or individual courier level for confidential matters.

8. Dispute Resolution

Disputes resolved by good-faith discussion first, then binding arbitration in Arizona under AAA rules. Class actions waived.

9. Contact

Questions? Email info@phcouriers.com or call (323) 350-1343.

Ready for same day courier service
or same day trucking across the USA?

Power House Courier — critical logistics for AoG, organ transport, legal, medical & nationwide freight. Available every hour of every day.